Common questions
Questions people ask
How is NeatAccounts different from QuickBooks, Zoho Books or Tally?
Those are strong accounting apps. NeatAccounts adds purchasing, inventory, HR, payroll, CRM and POS in the same system, so you are not stitching separate tools together.
Is NeatAccounts harder to use than a spreadsheet?
No. It removes the manual work a spreadsheet needs, and your numbers stay live instead of going stale.
Can I switch from my current tool without losing history?
Yes. You keep your old system for history and bring balances into NeatAccounts from a clean cut-off date.
Is NeatAccounts ready for UAE e-invoicing in 2026 and 2027?
Yes. NeatAccounts produces structured PINT AE invoices and connects through the Peppol network via an accredited service provider, so you meet the FTA mandate. SMEs under AED 50 million must be live by 1 July 2027, with an ASP appointed by 31 March 2027.
Does NeatAccounts handle 5% VAT and 9% corporate tax?
Yes. It produces VAT-correct tax invoices, keeps VAT records that tie back to your books, and keeps your accounts ready for 9% corporate tax filing all year.
What can the built-in AI do?
It captures invoices, sorts transactions automatically, forecasts cash flow, flags duplicate or unusual payments, matches bank lines to your books, and answers plain-English questions about your numbers.
Is there a free trial and is it priced in AED?
Yes. Plans are priced in AED for UAE businesses, and you can start with a 3-month free trial with no credit card.
Can you move my data across without losing anything?
Yes. We bring your customers, suppliers, items and opening balances across, and you run in parallel until you trust the numbers.
What support do I get?
Customer support is available 16 hours a day, 7 days a week, with guided setup and training so your team is comfortable from day one.